After landing, walk **OUTSIDE your arrival terminal**. It's important to go all the way out past the "tourist advisors" who may try to sell you something. One of the Puerto Vallarta Airport Transfers representatives will be waiting for you with a board that has **your name and the Puerto Vallarta Airport Transfers logo**.
No, we do not. We also carry out transfers **between homes** and do **any type of trip** that you might require. If you need this service, please notify us for a price quotation.
Yes, you can rent vans that are at your complete disposal by **day or by hour**. If you are interested in this service, let us know and we will give you a quotation for the time you need it.
Yes, we do. To negotiate any group discount, please **contact us directly** for a quotation. You can use the live chat on our website or email gerencia@puertovallartaairporttransfers.com. Discounts are also available for those who hire us for **numerous trips**.
Reservations are made directly on our website: https://puertovallartaairporttransfers.com/pickup/. You'll need to provide basic info, personal data, and a **deposit** (or full payment). Reservations can be made up to **1 year in advance** and at least **24-hours before your arrival**.
We take **deposits and cash**. To secure your booking, you need to make a **50% deposit** (you can also pay the full fee). The rest is paid in **cash at your arrival**. We accept **Mexican pesos and US dollars**.
Our fees vary a lot depending on the destination. To get a quotation, visit our website: https://puertovallartaairporttransfers.com/pickup/. You only need your arrival date, number of passengers, and the location you want to go to.
No. In the scenario of a canceled or delayed flight, you may **change your date and time** if you notify us **before the actual date and time scheduled** for the ride. You can do this by contacting us via mail or our live chat on the website.
You have the right to make changes **for free** in your reservation, but you must let us know **12 hours in advance** to give us time to adjust the timing. With shorter notice, we may not be able to help you.
Yes, all our ridings are **private**, and we do not offer any type of **shared transportation or carpooling**.
You may cancel your reservation up to **3 days prior to service**, but you will be charged a **10% penalty fee**. There will be **no refund** for cancellations requested less than 3 days prior to service. Changes in dates or adjustments in timing are free and can be made up to 12 hours before your trips.
We are a **pet-friendly** company, so they are always welcome! We only ask you to **let us know** that you are traveling with your animal companions when you make your reservation so we can prepare the most adequate vehicle for everyone to be comfortable.
Our shared shuttle service operates with departures every 30 minutes from Puerto Vallarta International Airport (PVR). This ensures you won't wait long for your transportation, while offering a more economical option than private transfers.
Our Van and Sprinter vehicles can accommodate up to 18 passengers total. You'll be sharing the ride with other travelers heading to similar destinations, making it a cost-effective and social transportation option.
Travel time varies depending on your destination and the number of stops along the route. Expect 45-75 minutes to reach your final destination, as we make multiple stops to drop off passengers at different hotels and locations.
Yes, we recommend booking your shuttle service at least 24 hours in advance to guarantee your seat. While we operate regular departures, reservations ensure availability and help us plan the most efficient routes.
Our shuttle service operates on a fixed schedule with departures every 30 minutes. If your flight is delayed, you'll simply catch the next available departure. No additional charges apply for flight delays.
Each passenger is allowed standard luggage (one large suitcase and one carry-on per person). If you're traveling with surfboards, golf clubs, or excessive luggage, we recommend our private van service for additional space.
After collecting your luggage, exit the terminal and look for our representatives will be holding signs with our company logo and will direct you to the appropriate vehicle.
Since this is a shared service with multiple stops, we cannot guarantee specific drop-off times. However, our drivers are experienced with the most efficient routes and will get you to your destination as quickly as possible while serving all passengers.
Our shuttle service operates during peak flight arrival times. For arrivals outside these hours or for guaranteed immediate departure, we recommend booking our private transportation service instead.
Shuttle Service: Shared with other passengers, departures every 30 minutes, multiple stops, budget-friendly option.
Private Service: Exclusive vehicle, immediate departure, direct to your destination, no waiting, premium experience.
